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Elements and solutions.
Achiever.
Great for organizations that want to reduce non-revenue generating head count but need peace of mind their systems are running smoothly.
Includes:
Virtual system admin
We'll manage your environment with expertise and efficiency completing all the day-to-day activities needed to run your business smoothly:
- Product creation and updates
- Pricing changes
- eCommerce management
- Sales changes, e.g. from static to flex
- Everyday maintenance
- Unlimited 24/7 in-season system support
- Proactive system monitoring and response
Audit, set up and season prep
We'll ensure you're ready to go from day one. Tasks are completed quickly, correctly and for maximum effect.
- Audit of current set up against business objectives
- Recommendation report for improvements
- Product configuration
- Product set up
- Testing eCommerce and POS
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Basic support
Most popular
Trailblazer.
Ideal for organizations that want to develop their competitive advantage and are focused on increasing yield and / or visitations.
Includes:
Business Intelligence & Optimization
Intouch consultants will help you maximize sales, optimize your business and be more competitive in market. Example outputs include:
- Pinpoint visitation peaks and troughs
- Targeted price analysis and recommendations
- Inventory performance analysis and mix maximization
- Business performance dashboards showing:
- Revenue to Labor
- Visitation
- Yield per visit
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Virtual system admin
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Audit, set up and season prep
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Basic support
Visionary.
For organizations that are heavily focused on increasing revenue and profitability.
Includes:
Virtual marketing services
Intouch consultants will help you utilize your deep guest data to better engage, retain and strengthen guest relationships. Activities include:
- Customer segmentation
- Digital marketing
- Campaign management (up to 15 hours / week)
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Business Intelligence & Optimization
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Virtual system admin
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Audit, set up and season prep
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Basic support
"Intouch Elevate has been instrumental in accelerating our digital transformation. We've driven higher conversions, greater yield and consistent year-over-year revenue growth."
— Barb Green, CEO / Owner, Blue Mountain Resort.
Doer
Targeted at operators seeking basic robust support in technical support, online helpdesk, scheduled upgrades and basic set up training.
Includes:
Basic support
- Basic set up training (4 hours, group-based)
- Online help desk and technical support with best effort response times
- Technical knowledge base access
- Scheduled updates and patches
