Guests have never expected more from your resort than they do today. They expect consistent, fast, efficient and accurate service from your organisation regardless of whether they engage with you onsite, on-line or via third-party sales channels. They want the complexity of your market offer simplified and served up to them via an elegant and functional interface.
Intouch is designed to support your team’s ability to deliver a frictionless guest experience – every time. Our integrated POS, Ticketing & Reservations system is seamless and fully integrated, meaning a single view of the guest’s activity to better maximise revenue opportunities for your organisation.
The Intouch platform spans all traditional resort business units to deliver a consistent guest experience and to consolidate internal reporting and system administration. Learn more about our primary application modules!
- Speed buttons for simple product sales
- Multi-select view for easy navigation of complex product structures
- Common interface design across all business units for efficient training of staff
- Call center operations & product fulfillment
- Guest Management tools to track preferences and view purchase history
- Graphical interface for time and inventory based product sales
- Flexible user interface designed to your business requirements
- Reflexive design which support tablet & mobile devices
- Product packaging, cross sell & upsell
- Customer Campaign Management to drive engagement with your guests
- Treasury & Audit tools to ensure maximum financial performance
- Management Reporting & Dashboards to enhance business decision making
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